Privacy Policy

DEKORIKA LTD ("we", "us", "our") is dedicated to safeguarding the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website or purchase our products. By accessing or using our website, you consent to the practices outlined in this policy.

1. Information We Collect

Personal Information: When you place an order, create an account, subscribe to our newsletter, or contact our customer service, we may collect personal information such as your full name, delivery address (including 8 Haswell Road, Halesowen, B63 1DA, GB if provided as a billing address), email address (admin@dekorikaltd.shop for communications), telephone number (+44 7848 154468), and payment details (processed securely through third-party gateways).
Non-Personal Information: We may also gather non-personal data, including your browser type, operating system, IP address, browsing history on our website, and pages viewed. This information helps us enhance website performance, tailor user experiences, and understand customer preferences.

2. How We Use Your Information

To process and fulfill your orders, including order confirmation, shipping updates, and delivery coordination.
To communicate with you about your account, order status, and respond to inquiries or feedback.
To send promotional offers, new product announcements, and fashion tips (you can opt out of marketing communications at any time by clicking “unsubscribe” in our emails).
To improve our website functionality, product range, and customer service based on user behavior and feedback.
To detect and prevent fraudulent activities, ensuring the security of our website and your transactions.

3. Disclosure of Your Information

We will never sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent. We may disclose your data only in the following circumstances:

With trusted service providers who assist in order processing, shipping (e.g., courier companies), payment processing, and website maintenance—these providers are contractually obligated to protect your information and use it solely for designated purposes.
To comply with legal obligations, such as responding to court orders, subpoenas, or regulatory requests.
To protect the rights, property, or safety of DEKORIKA LTD, our customers, or third parties in case of emergencies or suspected violations of our Terms and Conditions.

4. Security of Your Information

We implement robust technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted payment gateways, secure server storage, regular security audits, and restricted access to customer data. While we strive for maximum security, no internet transmission is entirely foolproof, and we cannot guarantee absolute protection—we encourage you to take precautions (e.g., using strong passwords) to safeguard your account.

5. Your Rights

You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact us at admin@dekorikaltd.shop. You may also opt out of receiving marketing emails by clicking the “unsubscribe” link in any promotional communication. We will respond to your requests within 30 days of receipt.

6. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in regulations or our business practices. Any updates will be posted on this page with a revised effective date. We recommend reviewing this policy regularly to stay informed about how we protect your information.